You must be any one of the following to enjoy the Japan Rail Pass
A foreign national visiting Japan from abroad for sightseeing, under the entry status of ‘Temporary Visitor’
The exchange can not be made in Japan unless you have a ‘Temporary Visitor’ stamp in your passport.
All other passes (Hokkaido Railway, Central Japan Railway, Shikoku Railway, West Japan Railway, Kyushu Railway) are restricted to non-Japanese nationals visiting Japan on short term visas that meet the following conditions:
1. Possession of a non-Japanese passport
2. Visiting Japan for sightseeing on a short-term visa of 90 days or less upon entry
Prices are subject to change without prior notice.
Japanese citizens living outside of Japan will be able to purchase Rail Passes between 1st June 2017 and 31st December 2020 (you can exchange the vouchers between 1st June 2017 and 30th March 2021).
Those who have an official document issued by the Japanese Consulate that can prove you have lived in a foreign country for more than 10 years continuously.
You will need either one of the following papers (issue date has to be within 6 months of buying the exchanging vouchers):
1. An original copy of Residence Papers issued by the Japanese Consulate (these must have been issued 10 years ago or more or they will not be accepted)
2. Proof of Residence issued by the Japanese consulate (must be dated 10 years ago or more or will not be accepted)
If you would like to cancel and return the Japan Rail Pass, you can do so by returning it to us in the same condition as it was sold, within 1 year from the purchase date (however, we will need to contact Japan Railways in Japan so we advise you to contact us at least 30 days before the deadline).
Usually it takes about 3 months till you get a refund once approved by Japan Railways.